NOTE: All refund requests must be received in writing, and will be processed according to the date received.
For downloadable information products:
If you don’t like the downloadable product for any reason, we will offer you a 30-day money back guarantee. Please email us at firstname.lastname@example.org to process this refund.
For a physical item:
You may return a mint condition item within 30 days of delivery for a full refund.
If your item sent was incorrect or a defective item, we will pay for the shipping return costs.
You can expect your refund within four weeks of returning your package.
To return an item, login to your account, click “Complete Orders” under “My Account” and then click on the “Return Item(s)” button. We will notify you via email of your refund once we’ve received and processed the returned item.
Please email us at email@example.com to explain reasoning for returning the item.
We can ship anywhere in the world!
When you place an order, you can choose a shipping rate for Canada, USA or International.
Shipping rates are based on the product dimensions and weight for each shipping zone.
If you are ordering products in bulk, please contact firstname.lastname@example.org instead of placing your order on our online store.